WJFF

Jew-Boy Levi
(WJFF 1999)

The 12th Festival
November 29 - December 9, 2001

Help/FAQ
Frequently Asked Questions

Everything you've always wanted to know about WJFF
(and weren't afraid to ask!!)

Click the question in the upper list to jump down to the answer, or simply scroll down to browse all the questions and answers.

Bags are not permitted in theaters. Please arrive early for screenings to allow ample time for security checks. Film programs will begin on time, as scheduled. See question 1.19 for more information

Section 1
FOR FESTIVAL AUDIENCES

1.1 How do I find out about the screening schedule and more details about the film programs?
1.2 How do I find out about last-minute program changes and announcements?
1.3 How can I get a printed Festival Catalog?
1.4 How do I buy ADVANCE tickets for the Festival?
1.5 What happens if a film I really want to go to is sold out on advance sales?
1.6 How do I buy SAME-DAY tickets for the Festival?
1.7 How much do tickets cost?
1.8 Are there any discounts for students, seniors, and DCJCC members?
1.9 What if I want to order a batch of tickets for a group?
1.10 What about the Opening and Closing Night Films and Receptions?
1.11 What about parking and transportation?
1.12 Why do I have to stand in line?
1.13 Will food be available at the Festival?
1.14 How do I sign up for the WJFF email or print mailing lists?
1.15 How can I support the Festival financially?
1.16 How can I get more involved with the Festival?
1.17 How can I share my feedback, praise, questions, and complaints with WJFF Staff?
1.18 Does WJFF offer year-round screenings?

1.19 How early do I have to show up for my film? What items are not permitted in theaters?

Section 2
FOR FILMMAKERS

2.1 I am a filmmaker. How do I submit my film for consideration for the Festival?
2.2 What sorts of films are you looking for?
2.3 Can I submit in any format?
2.4 In what format should I submit my press materials?
2.5 Does the filmmaker have to be Jewish? Do the characters have to be Jewish?
2.6 How do I find out about Jewish Film Festivals in other cities?

Section 3
FOR FESTIVAL PROGRAMMERS, RESEARCHERS,
AND PRESS

3.1 How can I find out more about Jewish independent cinema?
3.2 How can I find out what films WJFF has programmed in the past?
3.3 How can I get a print sources list or catalog for this year's films?
3.4 How can I get a print sources list or catalog for previous years' films?
3.5 Where can I find press releases, news, and announcements about the Festival?
3.6 Do you offer an online library of electronic photo stills to journalists for press coverage of the festival?

3.7 How do I get a press pass for access to the Festival?
3.8 Are screener videotapes available for press review?
3.9 I am programming a film festival. Would it be possible for me to borrow screener tapes from WJFF?


Section 1
FOR FESTIVAL AUDIENCES

1.1 How do I find out about the screening schedule and more details about the film programs?

Our Web site and our printed Festival Catalog are your best sources of information about the Festival's film programs. On our Web site, you can search for film program information by date, by title, and by director. Each film has its own dedicated Web page, with more details about each film.

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1.2 How do I find out about last-minute program changes and announcements?

Visit the News and Announcements section and front page of our Web site for late-breaking news.

You are also encouraged to sign up for WJFFnews, our email newsletter, so that you can receive WJFF announcements via email.

To sign up for our email newsletter, visit our Web site or send an EMPTY email to [email protected] (your subscription request message must be EMPTY: it will be handled by a computer, and a human will NOT see anything that you type in your email.) Please do NOT contact the WJFF office or WJFF staff regarding signing up for the email newsletter; this will only delay the handling of your request.

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1.3 How can I get a printed Festival Catalog?

Please note that we will NOT be doing a general mailing of the Festival Catalog this year.

Instead, the Catalog will be available in all of the following ways:

--you can download a PDF version of the Catalog from this Web site;

--it will be inserted among the advertising circulars in selected home-delivery copies of The Washington Post on Friday, November 16 and in Washington Jewish Week on Thursday, November 22;

--it will be available for pickup at the DCJCC and Loews Cineplex 4000 Wisconsin Ave NW.

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1.4 How do I buy ADVANCE tickets for the Festival?

Visit the Ticket Information section of our Web site for complete details.

Advance tickets are recommended, as most screenings will sell out. Advance tickets go on sale to DCJCC members and WJFF donors on November 15 and 16 and to the general public on November 18. On advance ticket purchases, there is a $0.50 handling fee per film.

ADVANCE tickets are sold exclusively through our ticketing vendor, BoxOfficeTickets.com and CANNOT be purchased at theater venue locations. (Theater venue locations sell same-day tickets for that specific theater only.) BoxOfficeTickets.com sells advance tickets by phone, TDD, and online.

Please note that advance tickets for WJFF screenings at The Lincoln Theatre and Loews Cineplex 4000 Wisconsin will NOT be available through their respective box offices, nor through the automated phone and Web-based ticketing systems that are normally used by these venues, such as Ticketmaster.com, MovieFone.com, 202-333-FILM, or Fandango.com

TICKET PICKUP: Advance tickets will be mailed to you if purchased at least 7 days in advance; otherwise they will be held for pickup at the Will Call tables of the specific theater where the screening is being held. To pick up your tickets at Will Call, you will need to bring your photo ID and the exact credit card that you used to make your purchase. Only the person whose name is on the order will be able to pick up the tickets.

Advance tickets may be ordered through BoxOfficeTickets.com until 2:00 pm on the day of the screening (for evening screenings), except for Sunday screenings, which must be ordered in advance. (If you miss the cut-off time, please see 1.6 below concerning SAME-DAY tickets.)

ADVANCE TICKETS ONLINE (24 hours a day)
You can link to the online ticketing system from the individual film program detail pages on our Web site. You can also go directly to the BoxOfficeTickets.com system at BoxOfficeTickets.com if you know the title, date, and time of the screening you wish to attend.

ADVANCE TICKETS BY PHONE
To order by phone, call 1-800-494-8497

ADVANCE TICKETS BY TDD
To order by TDD, call 1-877-833-8497

Phone/TDD Hours:
Mon .- Fri. 10 am - 6 pm
Sat. 11 am - 5 pm
Sunday 11 am - 3 pm
Closed: Thursday, November 22nd (Thanksgiving) and Friday, November 23rd

There is a free screening of The Optimists: The Story of the Rescue of the Jews of Bulgaria Sunday December 2 at 2:00 pm at the US Holocaust Memorial Museum. The screening is open to the general public, and seating is first-come, first-served. To guarantee seating, advance reserved passes are available through Tickets.com or by calling 1-800-400-9373 (service fee applies).

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1.5 What happens if a film I really want to go to is sold out on advance sales?

When a film sells out on advance sales, a limited number of tickets may be released for sale at the theater box office just before the sold-out screening is scheduled to begin.

Please note that box offices generally open one hour before the first screening of the day and REMAIN open. For extremely popular films, the ticket line will form earlier than that.

When a film sells out, we will create a first-come, first-served standby line adjacent to the box office. In some cases, when VIPs, press, and filmmakers are not able to attend a designated screening when a seat has been reserved for them, we will be able to release some of these seats for sale to individuals who are waiting in the standby line. This will happen very close to the time the screening begins, because the availability of the seat cannot be determined until the very last minute. If you wish to wait in the standby line for such sold-out screenings, please note that seating cannot be guaranteed, and you will lose your place if you are not in the standby line at the time the next seat is released for sale.

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1.6 How do I buy SAME-DAY tickets for the Festival?

Visit the Ticket Information section of our Web site for complete details.

Advance tickets are recommended, as most screenings will sell out (see section 1.4 above). Advance tickets are only available through BoxOfficeTickets.com and can be ordered until 2:00 pm on the day of the screening (for evening screenings), except for Sunday screenings, which must be ordered in advance.

Limited SAME-DAY tickets can be purchased at theater venue locations for screenings at that specific theater only. With some exceptions (see below), WJFF box offices generally open one hour before the first screening of the day and REMAIN OPEN.

Aaron and Cecile Goldman Theater, DCJCC
Weekdays, the Aaron and Cecile Goldman Theater Box Office opens one hour prior to the first daytime screening and then re-opens one hour prior to the first evening screening. Weekends, the box office opens one hour prior to the first screening of the day and remains open.

The Lincoln Theatre
The WJFF box office at The Lincoln Theatre sells tickets for our Opening and Closing Night films on the day of the screening only, beginning at 10 am. The Lincoln Theatre box office accepts cash or check only, no credit cards will be accepted. Tickets for WJFF screenings at The Lincoln Theatre are NOT available through the automated phone and Web-based ticketing systems that are normally used by this venue, such as Ticketmaster.com. For online and telephone advance sales, please see section 1.4 above.

Loews Cineplex 4000 Wisconsin Ave NW
The WJFF box office opens one hour prior to the first WJFF screening of the day and remains open. Please note that tickets for WJFF screenings at Loews Cineplex 4000 Wisconsin will NOT be available through the Loews Cineplex box office, nor through the automated phone and Web-based ticketing systems that are normally used by Loews Cineplex, such as MovieFone.com, 202-333-FILM, or Fandango.com. For online and telephone advance sales, please see section 1.4 above.

National Museum of Women in the Arts
Same-day tickets available at the Box Office in the lobby of the Museum beginning one hour prior to the screening. Advance Tickets are available through our regular vendor, BoxOfficeTickets.com.

US Holocaust Memorial Museum
There is a free screening of The Optimists: The Story of the Rescue of the Jews of Bulgaria Sunday December 2 at 2:00 pm at the US Holocaust Memorial Museum. The screening is open to the general public, and seating is first-come, first-served. To guarantee seating, advance reserved passes are available through Tickets.com or by calling 1-800-400-9373 (service fee applies).

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1.7 How much do tickets cost?

$8.00 for evening/weekend screenings
$5.50 for bargain matinees before 6.00 pm weekdays

$25 for Opening Night film and reception
$20 for Closing Night film with wine and music

There is a free screening of The Optimists: The Story of the Rescue of the Jews of Bulgaria Sunday December 2 at 2:00 pm at the US Holocaust Memorial Museum. The screening is open to the general public, and seating is first-come, first-served. To guarantee seating, advance reserved passes are available through Tickets.com or by calling 1-800-400-9373 (service fee applies).

Please note, all ticket sales are final - no exchanges or refunds.
On advance ticket purchases, there is a $0.50 handling fee per film.

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1.8 Are there any discounts for students, seniors, and DCJCC members?

There is a $1 discount off regular prices except Opening and Closing Night for students and seniors with ID. There are also bargain matinees - all weekday shows before 6:00 pm are $5.50.

DCJCC members have priority purchasing privileges on November 15 and 16 before ticket sales open to the public on November 18.

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1.9 What if I want to order a batch of tickets for a group?

For groups of 20 or more, advance tickets can be arranged for a particular screening by calling the Festival Office at 202.777.3248. Please make your request at least 7 days in advance.

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1.10 What about the Opening and Closing Night Films and Receptions?

Visit the Ticket Information section of our Web site for complete details.
Click here for more information about the Opening Night film and reception.
Click here for more information about the Closing Night film with wine and music.

Our Opening Night film, Gripsholm, screens at The Lincoln Theatre Thursday, November 29, 2001 at 7:00 pm with a reception following, at the theater. Tickets for the Opening Night film and reception are $25.

Our Closing Night film, Once We Grow Up, screens at The Lincoln Theatre Sunday, December 9, 2001 at 7:00 pm with wine and music following, at the theater. Tickets for the Closing Night film with wine and music are $20.

Tickets for our Closing Night film ONCE WE GROW UP, on Sunday December 9, are now available at all venues during regular box office hours. (In-person sales only. Advance telephone and online sales are still available through BoxOfficeTickets.com.)

For both the Opening and Closing Night films, the reception is part of the ticket and it is NOT possible to purchase the film screening only. Tickets may be purchased in advance through BoxOfficeTickets.com, or at the box office of The Lincoln Theatre on the day of the screening only, beginning at 10 am. The Lincoln Theatre box office accepts cash or check only, no credit cards will be accepted.

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1.11 What about parking and transportation?

Visit the Theater and Venue Information section of our Web site for additional, complete details.

Street parking is extremely difficult to find in the DC neighborhoods where our theater venues are located, and you are advised to leave plenty of time to find parking before your screening.

Valet parking is available at The Lincoln Theatre (Opening and Closing Night films) for a $6 fee.


Limited parking will be available for the disabled
in the DCJCC's Q Street parking lot.

The closest commercial garages for DCJCC screenings are at 1622 P St NW and 1500 Massachusetts Ave NW. Please note these garages' closing times. For additional, complete details, see the Theater and Venue Information section of our Web site.

Discounted parking for screenings at 4000 Wisconsin Ave NW is available at the garage located on Upton Street NW. Cost is $1.00 for 3 hours' parking. Must bring ticket to the theater to be validated.

There is limited metered street parking for our screenings at the National Museum of Women in the Arts and the US Holocaust Memorial Museum.

Metro
All of our theater venues are Metro-accessible. For information about Metrorail and Metrobus services to our theater venues, please visit the Web site of the Washington Metropolitan Area Transit Authority at www.metroopensdoors.com or call 202.637.7000

The DCJCC's free shuttle between the Dupont Circle Metro (Q Street Exit) and the DCJCC will have extended hours during the week of the Festival! Look for the white DCJCC van waiting outside the Q Street exit at the northwest corner of 20th and Q Streets. The shuttle runs approximately every 15 minutes. The schedule is as follows: Saturday 6 pm - 11:45 pm; Sunday 12 noon -11:45 pm; Monday through Thursday 5 - 11:45 pm; Friday 11 am - 2pm.

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1.12 Why do I have to stand in line?

The reason we have our festival guests wait in line before each show is to assure that the theater staff has an opportunity to clear out the theater from the previous show. When there is a special guest, the Question and Answer period occasionally can run longer than we originally predicted.

Standing in line is a fun way to meet new people while you are waiting. Who knows - you might just make a new friend! Waiting in line is part of the thrill of a Film Festival!

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1.13 Will food be available at the Festival?

The JCC Café serves a (meat) menu of kosher selections in the Q Street lobby of the DCJCC and will be open during its normal operating hours throughout the Festival. Normal concession stands will also be operated at our other theater venues during the Festival.

Please note that food and drink are not permitted in the DCJCC's Aaron and Cecile Goldman Theater.

The DCJCC is a kosher facility, and Jewish dietary law is observed. All food brought into the Center from outside must be dairy/vegetarian. Please do not bring any meat or fish into the Center.

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1.14 How do I sign up for the WJFF email or print mailing lists?

To sign up for our email newsletter, visit our Web site or send an EMPTY email to [email protected] (your subscription request message must be EMPTY: it will be handled by a computer, and a human will NOT see anything that you type in your email.)

To change your address for the email newsletter, please follow the instructions that appear at the bottom of every mailing.

Please do NOT contact the WJFF office or WJFF staff regarding signing up or changing your address for our email newsletter; this will only delay the handling of your requests.

To sign up for our print mailing list, please visit our Web site and fill out a Mailing List Request Form. Please note that we only send selected print mailings for certain programs. Our email newsletter and our Web site are your best sources of information about our programs. Please also note that we will NOT be doing a general mailing of the Festival Catalog this year.

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1.15 How can I support the Festival financially?

Your tax-deductible contribution is gratefully welcomed and helps us to produce this Festival each year. Please visit the Support Us section of our Web site, where you can download a donation form (secure online donation capability is coming soon.)

New this year, our online Gift Shop sells a wide variety of WJFF logo merchandise, including T-shirts, coffee mugs, mousepads, tote bags, baseball caps, even boxer shorts! A small portion of each purchase helps to support the Festival, and they make great Chanukah gifts!

If you or someone you know would like to become a Corporate Sponsor or include the Festival in an Endowment Fund, please contact Tammy Glasser in our Development Office at 202-777-3258.

If you would like to make a corporate in-kind contribution to the Festival, please contact our Festival Director via [email protected] or 202-777-3248.

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1.16 How can I get more involved with the Festival?

More than 100 people volunteer their time to the Festival each year, and we couldn't produce the Festival without them! Get involved today! Volunteers are needed for Theater Operations, Special Events, Hospitality, Web Design, and much more. Please visit our Volunteer Information area for more information. Volunteers are also needed throughout the year for The Screening Room, our year-round repertory series.

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1.17 How can I share my feedback, praise, questions, and complaints with WJFF Staff?

We welcome your comments and questions on our program and operations.

The best way to share your feedback with us to fill out an Audience Comment Form (to share your feedback privately with Festival Staff), or to add to our public Guestbook (to share your comments with us and with the public).

Please note that we may not be able to review comment forms immediately. If you have a time-sensitive matter, please send your comment via email to [email protected] and we will attempt to respond as quickly as we can. During the Festival period, we may not be able to respond to all messages, but rest assured that all comments are read and are appreciated.

Our Webmaster welcomes your comments and technical feedback regarding the Web site and the operations of our email mailing list at [email protected]. Please note that the Webmaster CANNOT respond to any other questions -- including Festival operations, status of filmmaker submissions, ticketing, or volunteering. Please send such feedback and questions to Festival Staff using the method described above, but do NOT send such items to the Webmaster. Your cooperation is appreciated.

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1.18 Does WJFF offer year-round screenings?

Yes, we do. The Screening Room is our year-round repertory film series at the Aaron and Cecile Goldman Theater at the DCJCC. We offer screenings nearly every month of the year. Stay tuned to upcoming programs by signing up for our email newsletter and visiting this Web site regularly.

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1.19 How early do I have to show up for my film? What items are not permitted in theaters?

  • All purses and bags will be subject to inspection prior to your admittance to theaters. Large bags, briefcases, backpacks, shopping bags, etc. will not be permitted inside theaters. PLEASE DO NOT BRING SUCH ITEMS WITH YOU.
  • You will be required to present a photo ID and the exact credit card that you used for your purchase in order to pick up your tickets at Will Call.
  • Please arrive early for your screening, and be sure to allow sufficient extra time for security checks. Films will start on time, as listed in the program.
  • Please hold onto your ticket stub, as you will not be permitted to re-enter the theater without it if you leave during your screening.

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Section 2
FOR FILMMAKERS

2.1 I am a filmmaker. How do I submit my film for consideration for the Festival?

The Washington Jewish Film Festival: An Exhibition of International Cinema welcomes and invites submissions. There is no submission fee. In January, 2002, we will begin considering films for the 2002 Washington Jewish Film Festival. The deadline for submissions is July 1, 2002. If interested, please download the Submission Form (available on our website in the near future) and send the completed form, a VHS (NTSC or PAL) preview cassette and any press material to

Washington Jewish Film Festival
1529 16th Street NW
Washington, DC 20036 USA

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2.2 What sorts of films are you looking for?

The Washington Jewish Film Festival: An Exhibition of International Cinema is a celebration of Jewish culture, films and filmmakers, as well as the richness of the Jewish Experience. We strive to present a rich cinematic mixture, thus we welcome the submission of features, short works, documentaries, experimental and animated films.

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2.3 Can I submit in any format?

Preview tapes submitted for consideration can be either in PAL or NTSC VHS formats. Films chosen for exhibition must be in 35mm, 16mm, Betacam-SP or NTSC video formats. We cannot project DigiBeta format films. The Festival can arrange for a transfer from PAL for a fee.

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2.4 In what format should I submit my press materials?

Press materials should consist of a full list of production credits including bios of key personnel, a complete list of festivals film has been in, prizes or honors received and images from the film. These materials can be submitted either on paper, via e-mail, or on a mailed diskette (IBM/Windows format only; Macintosh diskettes and files CANNOT be accepted). Images sent electronically can be sent to [email protected] - these files MUST BE COMPRESSED and must be less than 1.0 Mb in size. We have additional requirements regarding acceptability of certain electronic formats. For additional details, please see the Submit Your Film section of this Web site.

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2.5 Does the filmmaker have to be Jewish? Do the characters have to be Jewish?

Filmmakers do not have to be Jewish, nor do all the characters have to be Jewish. The goal of the Festival is to present a wide array of films that reflect the richness of the Jewish Experience the world over.

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2.6 How do I find out about Jewish Film Festivals in other cities?

Visit our Links and Resources page for some links to Jewish film festivals and resources around the world. Other sources of information about Jewish Film Festivals include the Online Guide to Independent Jewish Film from our friends at the San Francisco Jewish Film Festival; The Jewish Film Archive Online; the National Center for Jewish Film at Brandeis University; FilmFestivals.com; and the National Foundation for Jewish Culture.

In the summer of 2000, The National Foundation for Jewish Culture organized the first Conference of American Jewish Film Festivals. This unique event brought together film festival directors, festival staff, lay leaders and other interested community members for two and half days of discussions, workshops, film presentations and networking. This year marks the second anniversary of the conference and The Washington Jewish Film Festival is proud to be this year's host festival. With over 50 Festival directors attending, this is the premiere event to learn about Festivals throughout North America. For more information, visit The National Foundation for Jewish Culture's website at www.jewishculture.org.

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Section 3
FOR FESTIVAL PROGRAMMERS, RESEARCHERS,
AND PRESS

3.1 How can I find out more about Jewish independent cinema?

Visit our Links and Resources page for some links to Jewish film festivals and resources around the world. Other sources of information about Jewish Film Festivals include the Online Guide to Independent Jewish Film from our friends at the San Francisco Jewish Film Festival; The Jewish Film Archive Online; the National Center for Jewish Film at Brandeis University; FilmFestivals.com; and the National Foundation for Jewish Culture.

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3.2 How can I find out what films WJFF has programmed in the past?

An online archive of previous festival screenings and our print sources lists is planned for this Web site in the future. In the meantime, you can download PDF files of our complete Festival catalogs for 1999, 2000, and 2001 from this Web site.

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3.3 How can I get a print sources list or catalog for this year's films?

Both the print sources list and the complete catalog for this year's festival are available for download from this Web site.

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3.4 How can I get a print sources list or catalog for previous years' films?

An online archive of previous festival screenings and our print sources lists is planned for this Web site in the future. In the meantime, you can download PDF files of our complete Festival catalogs for 1999, 2000, and 2001 from this Web site.

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3.5 Where can I find press releases, news, and announcements about the Festival?

All the latest announcements and news about the festival are published on the News & Announcements page of this Web site. The most important announcements are also displayed on the very front Welcome! page. You can also receive the latest announcements via email by subscribing to our email newsletter (see 1.14). Credentialed press also have access to additional resources in our Press & Media Services area.

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3.6 Do you offer an online library of electronic photo stills to journalists for press coverage of the festival?

Yes, credentialed press may obtain a variety of compressed and uncompressed electronic photo stills for media coverage of the Festival. These items are available in our Press & Media Services area. Contact our Press Officer for access (see 3.7)

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3.7 How do I get a press pass for access to the Festival?

Requests for Press access to screenings and access to the Press & Media Services area of our Web site should be sent to the WJFF Press Officer: Jennifer Katz, WJFF Associate Director, at [email protected] or 202.777.3252. (When contacting us via email, please place "Press Credentials Request" in the subject line).

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3.8 Are screener videotapes available for press review?

Yes, screener tapes for selected films are available to credentialed press. Please visit our Press & Media Services area for a list of available tapes and more information.

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3.9 I am programming a film festival. Would it be possible for me to borrow screener tapes from WJFF?

As is the case with any film festival programmer, WJFF has a primary responsibility to protect the integrity of a filmmaker's work and to honor all licensing restrictions that are in place governing the distribution and exhibition of a film. Consequently, WJFF cannot share its screener tapes with programmers at other festivals, unless the programmer has specific and explicit permission to receive the tape in question. This permission must be secured by the requesting festival directly from the filmmaker, the distributor, or the authorized representatives of these parties, who then must contact WJFF on the requesting festival's behalf. Please note that we are unable to make such arrangements on your behalf, and it is your responsibility to take care of communications pertaining to your request.

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Phone, TDD, & Online ticketing services by
Box Office Tickets
Order securely online through boxofficetickets.com

DCJCC

Washington Jewish Film Festival
District of Columbia Jewish Community Center
Morris Cafritz Center for the Arts
1529 16th Street NW  »  Washington DC 20036 USA
tel +1 202.777.3248  »  fax +1 202.518.9420  »  tdd +1 202.518.0249
web
http://www.wjff.org  
email festival staff
[email protected]
   (for ALL QUESTIONS about film submission, WJFF programs, screenings, and services)

email web operations team
[email protected]
   (for technical questions/feedback about Web site and email mailing list ONLY, please)


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